OUR RESPONSE. OUR RESPONSIBILITY
Car Rental COVID-19 FAQs
Is Enterprise open?
Yes. Enterprise is an essential services provider that remains open to meet critical transportation and personal mobility needs. We are committed and ready to help you get wherever you need to be.
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitising with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of kerbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up kerbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
How does car rental return work during the Coronavirus outbreak?
If you are currently renting a car with us, your local branch should be reaching out to you about options to return your rental vehicle. If you have any additional questions or are looking for more information, please call 0800 111 4312.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 0800 800 227 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Durham
Local Car and Van Hire in Durham
The city of Durham is on the River Wear in the North East of England. Durham is a historical city, with a Norman castle and a cathedral dating back to 1093AD, both UNESCO World Heritage Sites. The cathedral is the final resting place of the 11th-century saint, Cuthbert. It is also where the remains of the Venerable Bede lie in repose. The marketplace and adjacent streets provide plenty to interest the avid shopper and there are over 630 listed buildings, including Elvet Bridge, St Giles Church, Gilesgate, and the Chorister School. Durham is a university city and boating is popular both among student rowers and the general public, who regularly hire the pleasure boats available. A regatta takes place in the town each year. Durham is ideally placed for touring; it is 18 miles south of Newcastle and close to the North Yorkshire Moors, Yorkshire Dales and Northumberland National Park. Enterprise Rent-A-Car is situated just over a mile from the city centre, on Darlington Road at Neville’s Cross. The distance is easily walkable; alternatively, take a bus from the station (Enterprise is on a busy route) or take advantage of Enterprise’s offer of a pick-up service.
Cheap Van and Car Rental in Durham
Enterprise’s best deals are to be found online; they are difficult to beat. There is a wide range of cars and vans available for hire, for periods ranging from one day to much longer. Enterprise takes customer service seriously and from the first contact will go out of their way to put together a great package for you. To be certain of getting the vehicle of your choice, book as early as you can – this will also help you to save money.
Durham Van Hire
Whether you are a homeowner who needs to take junk to the local tip, a local small business who needs to hire because your own vehicle is off the road, or you are a new business owner and it’s early days to be buying your own vehicle, Enterprise has just the van for you. From a small, economical, commercial runabout to sturdy Ford Transits, you are guaranteed to find something to suit you. Learn more about Enterprise van hire.
A Wide Range of Vehicles to Hire
Whether for solo driving, a couple’s weekend away or a group excursion, Enterprise has cars for every purpose. If your car is off the road, making it difficult for you to juggle the school run and your job, car hire may be just the solution you are looking for, so check out the cars for hire here. If you are planning a trip into the country and driving a 4x4 has always been something you fancied doing, Enterprise can accommodate you. Enterprise even hire out a 9-seat minibus, so you can ensure your local team never miss an away match again.
Driving Information in Durham
Durham lies on the A1(M), which passes to the east and is the main route into the city for those not coming from the west. Newcastle Airport and Durham Tees Valley Airport are both about 25 miles away. Public transport is plentiful and managed by Durham District Council. There is a park and ride service from three sites outside the city, operating every 10 minutes between 7.00am and 7.00pm, Monday to Saturday. There are four privately operated multi-storey car parks in the city and a number of smaller, council operated facilities.